FAQs

Williston Repair Group has been providing reliable appliance repair services for over 70 years. Our legacy began in 1952 with our first location in Williston Park, NY.

At Williston Repair Group, we service a wide variety of household appliances and electronics. From professional dryer repair to fixing stoves, dishwashers, refrigerators, washing machines, TVs, and surround sound systems, our experienced technicians can handle it all.

At Williston Repair Group, our amazing technicians are what truly set us apart! Whether they are performing a complex refrigerator repair or a routine service call, our team is held to the highest standard. They receive training directly from manufacturers, earn certifications, and participate in continued education. Plus, every technician is fully screened and drug-tested to ensure safe work conditions in your home.

Yes. Typically, our appliance repair technicians will call you about 30 minutes before they arrive at your property.

This depends on the required refrigerator repair and your specific situation. If you call our team, one of our technicians can help you determine the best steps before we arrive.

A good rule of thumb: if the fix costs less than 50% of the price of a new appliance and your unit is under 8-10 years old, repairing is often the better option. Also, whether you need a washer fix or a dryer repair, high-end appliances may be worth repairing even if they're older due to their original value and quality.

Absolutely. A proper appliance repair by the professionals at Williston Repair Group can often add years of use to your machine and help you avoid the hassle and expense of replacement.

When deciding between buying new or scheduling a service like a dryer repair, our team at Williston Repair Group recommends you consider these points:

• Age of appliance
• Cost of repair vs. replacement
• Energy efficiency of a newer model
• Frequency of past repairs
• Availability of parts for older models

It often depends on your appliance installers and your home’s specifications, but replacing a unit can certainly come with unexpected expenses, such as:

• Delivery and installation fees
• Haul-away fees for your old unit
• Upgrades to meet current code or compatibility
• New fittings or venting for certain appliances

At Williston Repair Group, we believe in completely transparent pricing, so when you hire us for a service, like a refrigerator repair or installation, you always know exactly what to expect.

Williston Repair Group provides professional appliance repair for a wide range of high-end brands including Sub-Zero, Wolf, Viking, Thermador, Bosch, Miele, GE Monogram, Signature Kitchen Suite (SKS), Fisher & Paykel, Dacor, Cove, CAFÉ, and more. If you have a luxury or specialty brand, feel free to contact us to confirm.

Absolutely. High-end appliances are built with advanced technology and components that require experienced, trained technicians. Our team has the expertise to properly diagnose and repair luxury appliances.